Rezolve.ai Raises $11 Million In Series A Funding
Rezolve AI, an artificial intelligence-backed employee service desk platform, has raised Series A funding of $11 million (around Rs 90.7 crore) led by SIG Venture Capital.
The funding round also saw participation from Exfinity Venture Partners, 9Unicorns and Tri Valley Ventures.
As per the startup, the freshly raised funds will be used to scale up its employee service experience and growth.
Rezolve AI | AI-Powered Employee Service Desk
Founded by Saurabh Kumar, Manish Sharma and Udaya Reddy in 2017, Rezolve AI is an AI-enabled powerful employee service desk that can be integrated with platforms like Microsoft Teams and Slack.
Rezolve.ai primarily focuses on agent productivity, employee experience, desktop automation, integration hub and process automation.
Speaking about the development, Udaya Reddy, Co-founder of Rezolve.ai, said,
“Our name reflects our vision – we don’t want people to track tickets, we want to resolve their support needs – instantly and automatically without human support intervention.”
The SaaS-based platform offers advanced features such as chatbot, desktop automation, live expert connect, ticketing, conversational microlearning, push notifications, task automation, workflow approvals, and others.
As per the startup, it automates all the repetitive tasks at the employee service desk, improving overall service management by saving more time and effort for complex issues. Rezolve.ai competes with players such as Freshdesk, Kahoot and Jira, among others.
In 2020, the startup raised $500,000 in a funding round led by Venture Catalysts. Serial entrepreneur Venkat Raju, IT veteran Shanmugam Nagappan, angel investors Dhrumil Shah and Harshit Shah, and technologist Aloknath De also participated in that round.
Commenting on the development, Bhavanipratap Rana, investment adviser at SIG Venture Capital, said,
“SIG Venture Capital supports the founder’s vision of leveraging rapid improvements in AI capability that allow incumbent support platforms to transition from being just a process workstream to an intelligent intermediation layer that reduces human involvement.”
Bhavanipratap added that this functionality could become the de facto Level 1 Support inside organizations – not just for IT and HR but for every support function needed across organizations.
Follow us and connect with us on Instagram, Facebook, Twitter, and LinkedIn.
Note: If you are a budding entrepreneur and require assistance to register a Pvt Ltd Company, register a company, create financial projections, business development, LLP Registration, compliance filing, funding formalities, CFO Services, or other startup related legal services, contact us.