Patna-Based Healthcare Startup Hanuman Brings All Kind Of Emergency Medical At One Place
COVID-19 pandemic made us realise that our country still lacks the required healthcare infrastructure. In fact, the pandemic helped us understand the need to strengthen the emergency care ecosystem in our country.
Recognising the need for emergency care amid the pandemic, Dr Niraj Jha, along with his friend Santosh Singh, started Hanuman, a last-mile delivery service provider that offers immediate healthcare solutions.
Startup Story: Hanuman | Bringing All Kind Of Emergency Medical At One Place
Started by Dr Niraj Jha, along with his friend Santosh Singh, in 2020, Hanuman (Medicvisor Pvt Ltd) is a Patna-based last-mile delivery service provider that offers immediate healthcare solutions, including ambulance services, diagnostic services, and home healthcare.
The startup connects people with everything they need to take good care of themselves and their family – assessing health issues, finding the right home health care, booking ambulance, booking diagnostic tests, obtaining medicines, storing health records or learning new ways to live healthier.
Before starting Hanuman, Dr Niraj was working as a hospital management consultant while Santosh was involved in client relations and marketing communications.
How Hanuman Started?
Dr Niraj Jha, a trained person in the emergency care segment, says the emergency care system across India is weak.
For example- In the emergency care section, we mostly find junior doctors, but we need the most senior doctors in place because one doesn’t know what case would come in.
This made Dr Niraj Jha realise the need to cater to the emergency care segment.
So, Dr Niraj Jha, along with his friend Santosh Singh, launched Medicvisor Pvt Ltd, better known by its brand name Hanuman in 2020.[Read: This Ahmedabad-Based Clothing Lifestyle Brand Veirdo Offers Trendy And Affordable Fashion To The Youth]
As per Dr Niraj, the journey of Hanuman began in July by launching a toll-free number to connect with ambulance services.
Dr Niraj says,
“At that time, me and Santosh travelled around Bihar to distribute PPE kits and also help train ambulances to take care of COVID-19 patients.”
After that, the duo launched e-rickshaw ambulances equipped with oxygen cylinders to meet the growing need.
Dr Niraj says,
“We transported around 3,000 patients within three months of launch through e-rickshaw ambulance, in which 700 of them were COVID-19 patients.”
Realised the demand for the service, the duo formally launched the company in August 2020.
Initially, the on-demand ambulance service using toll-free number presented a challenge, as it was not possible for the service operator to understand which ambulance would be nearest to the patient.
Keeping the issues in mind, the startup launched its online portal and mobile app, similar to Ola and Uber, but with ambulances.
Using the app, users can book an ambulance, and the nearest vehicle will reach them within 15 to 30 minutes.
Talking about the story behind the name Hanuman, Dr Niraj says,
“Apart from the mythological significance of Hanuman bringing Sanjeevani for Lord Rama, Hanuman also stands for help (H), accessibility (A), need (N), utility (U), and mankind (Man).”
USP Of Hanuman
Providing users with a world-class platform, Hanuman brings all kind of emergency medical at one place. The healthcare startup connects people with everything they need to take good care of themselves and their family.
Hanuman assists in assessing health issues, finding the right home health care, booking an ambulance, booking diagnostic tests, obtaining medicines, storing health records or learning new ways to live healthier.
Present Situation Of Hanuman
Since its inception, the healthcare startup claims to have served seven thousand patients since July to date.
Dr Niraj says,
”For basic life support ambulances, the base fare is Rs 700 plus Rs 15 per km, and in case of advanced life support ambulance, users are charged Rs 300 base fare along with Rs 35 per km.”
Operating on a revenue-sharing model with the ambulance operators, Hanuman also works with them for the maintenance of vehicles and training of drivers. The startup also partners with diagnostic labs to provide services at home.
The healthcare startup has onboarded over 350 ambulances and provides services in twenty-two districts of Bihar at present.
Dr Niraj, adds,
“Apart from Patna, Hanuman is receiving good traction in Begusarai, Bhagalpur, Muzaffarpur, and Darbhanga.”
Future Plans Of Hanuman
As per the startup, it has already started working on expanding its services in some cities of Jharkhand and small areas of NCR and Mumbai.
Additionally, Hanuman is also looking to include transactional healthcare services like insulin administration, fetal doppler, ECG check-up, and eye checkups as a part of its home healthcare services.
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