Bengaluru-based tech startup Verloop.io has raised $5 million as part of its Series A funding round led by Alpha Wave Incubation.

The funding round also saw participation from existing investors IDFC Parampara and Infosys Co-founder S Gopalakrishnan, according to a press statement.

Now, with this fresh funding, Verloop.io plans to further its product development roadmap, which will include hiring talent across the data science and engineering domains.

The startup also plans to expand its reach and grow into geographies of Southeast Asia, the Middle East, and the US.

Founded by Gaurav Singh in 2015, Verloop.io is a Bengaluru-based tech startup that helps B2C businesses automate their conversations with customers and make them highly personalised. 

Talking about this funding round, Gaurav Singh, Founder and CEO of Verloop.io, said,

“This investment, especially during COVID-19 times, is an endorsement of our machine learning capabilities. We are now looking to hire top talent and build further traction for the business globally.”

Verloop.io claims that over 5,000 brands globally, including companies like Livpure, Decathlon, Cleartrip, Adani Capital, DSP Mutual Fund etc. are using its customer support automation platform.

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